Terms of Service
Last updated 13 September 2026
These terms are the agreement between you and Flum. Using the product means accepting them. They are written plainly on purpose: a clause a reader could not reasonably have understood is one a Brazilian court will not enforce, and the European rules on unfair terms take much the same view.
Who you are contracting with
Flum, reachable at hello@flum.cc. That address is the one for every notice, request and complaint under these terms.
What Flum is, and what state it is in
Flum is a browser-based tool for designing web pages out of real components, and for leaving with what you designed: a published site, a downloadable project, or the source code itself.
Flum is in testing and is not open to the public. Accounts are closed, nothing is charged for, and access is given by invitation to a small number of people helping to test it. Features may change or be withdrawn without notice while that is true, and the service may be unavailable for stretches at a time. Treat it as software being built rather than as a finished service, and keep your own copies of work you cannot lose.
Your account
An account is one email address. You are responsible for the mailbox behind it — anyone who can read your email can sign in as you, because that is how the codes work. There are no passwords to leak, which is deliberate.
You must be old enough to enter a contract where you live. Accounts are not for anyone under 16 in the EEA and the United Kingdom, or under 13 elsewhere. Do not share an account between people; make each person their own.
What you make is yours
Everything you design in Flum belongs to you. Exporting or publishing it grants Flum no licence to it, no right to show it, and no claim over it. Flum does not use your projects to train models.
The one thing Flum is allowed to do with your project is what running the service requires: store it, transmit it back to your browser, and process it to produce the export or the deploy you asked for.
Exported projects include third-party open-source components, each under its own licence, listed in the export. Those licences travel with the code and are between you and their authors.
What you may not do
- Use Flum to build anything unlawful, or to impersonate a person or organisation.
- Upload or link material you do not have the right to use.
- Attempt to reach another account’s projects, or to probe the service for weaknesses without asking first.
- Automate sign-ups, or resell access to Flum as though it were your own service.
Accounts doing any of these can be suspended or closed. Where the reason is not an immediate safety or legal problem, Flum will say what happened and give you a chance to answer before closing anything.
Paid plans, when they exist
Nothing is sold today. When paid plans open, they are billed in advance through a payment processor, at the price shown when you buy; card details go to that processor and Flum never sees or stores them. Prices can change, but not for a period you have already paid for, and you are told before a change applies to you.
Withdrawal and refunds
If you are a consumer in Brazil, the Consumer Protection Code gives you seven days from purchase to withdraw and be refunded in full, for any reason and without explaining it (CDC art. 49).
If you are a consumer in the EEA or the United Kingdom, you have fourteen days to withdraw from a distance contract. For digital content and services that start immediately, that right ends once performance has begun with your express request and your acknowledgement that you lose it — which is what the checkout will ask you to confirm. Until it asks, the fourteen days stand.
Either way, write to hello@flum.cc and it will be done. These rights exist whether or not this page mentions them; they are here so you know you have them.
Outside those windows, payments already made are not refunded, but you can cancel at any time and keep access until the end of the period you paid for.
Cancelling and closing
You can close your account at any time from Profile → Danger zone. It removes the account and every project in it from the live service at once; backups age out on the schedule the privacy page describes. Download what you want to keep first.
Flum may end an account for a breach of these terms, or with reasonable notice if the service is discontinued. In the second case you are given time to export your work and refunded for any period paid for and not used.
Availability, and what is not promised
Flum is provided as it is and as available. It is not sold as backup storage, and no uptime is guaranteed: keep your own copies of work you cannot lose. Exported code is yours to review — what you publish, and what it does, is your responsibility.
Services Flum connects to at your request — the hosting provider you publish through, the identity provider you sign in with — are between you and them. Their terms apply to what you do there, and Flum is not responsible for their behaviour or their availability.
None of this reduces the guarantees a consumer has by law. Under the Brazilian Consumer Protection Code and under EU and UK consumer law, a paid service must be fit for the purpose it was sold for, and those rules apply whatever this page says.
Liability
To the extent the law allows, Flum’s total liability to you for anything arising out of the service is limited to what you paid for it in the twelve months before the claim — which, while Flum is free, is nothing.
Nothing in these terms limits liability for fraud, for wilful misconduct, for death or personal injury, or for anything that cannot be limited under the law that protects you — including the Brazilian Consumer Protection Code and the mandatory consumer rules of your own country. Where a limitation in this section conflicts with one of those rules, the rule wins and the rest of these terms stand.
Changes to these terms
When these terms change, the date at the top changes with them. Where a change materially affects your rights or what you are charged, you are told by email at the address on your account, or in the product, before it takes effect. Continuing to use Flum after that is acceptance; if you would rather not, close the account and ask for a refund of anything paid for and not used.
Law and forum
These terms are governed by the laws of Brazil, and the courts of Brazil have jurisdiction — except that this does not deprive you of the protection of the mandatory consumer law of the country where you live, or of your right to bring a claim in the courts there. A Brazilian consumer may sue in the courts of their own domicile, as the Consumer Protection Code provides.